01

Know
About me

College graduate, from the Univesity of Miami, who majored in Computer Science seeking an Internship/Entry-Level Opportunity in Software or Web Development.

Quickly learned and mastered new technologies in the past; successfully worked both a team and self-directed settings under an Agile project management system.

Experienced in object-oriented programming (OOP); developing, testing and debugging code.

Skilled at writing well-designed, testable and efficient code using current best practices such as Allman/BSD Identation Style.

Programming

• 3 years experience in Java.

• 2 years experience in C and C++.

• 2 years experience in HTML, CSS and JavaScript.

Certification

• University of Miami - Bachelors Degree Click to Verify

02

My
Experience

• June 2019 - October 2019

  Royal Caribbean Cruises Ltd.

  Business Analyst Intern

  Trade Support & Service Department
  • Assisting Project Owner and Lead Analyst in developing, Implementing and enhancing high impact business projects.
  • Experience using project management or agile methodologies such as Jira & Confluence to deliver projects.
  • Working in collaboration with product owners, international analysts, engineers, operation control unit leads and different managers across the Trade Support Service department to deliver projects.
  • Utilizing Hyperion and Power Bi to develop reports and recommendations to leadership on both regular and ad-hoc basis.
  • Building queries and analyzing data from the Trade Support Service Database using SQL Oracle Developer.
  • UI/UX experience in gathering user requirements and designing graphical user interface for projects.
  • Designing graphic user interface elements like menus, tabs and widgets using Balsamic tool provided inside of Confluence.
  • Delivering visuals or wireframes for Engineers to develop web tools for the Trade Support Service department.

• October 2018 - May 2019

  Royal Caribbean Cruises Ltd.

  Digital Analyst Intern

  Digital Department
  • Analyzing data by utilizing several business metrics from the RCCL app tools to provide statistical reports of data issues.
  • Executing SQL queries to find requested data record throughout the Royal Caribbean Database.
  • Deep diving into RCCL enterprise data, such as passenger/guest information, to data cleanse their historical data.
  • Following organizational standards in the digital department to ensure data quality.
  • Providing both terminal and inboard data support, under the data team “The Guardians”, for all major cruise lines under RCCL such as Royal Caribbean International, Celebrity Cruises, and Azamara Club Cruises.
  • Assisting the Guest Account team in fixing data issues such as Customer ID, Booking Reservation data, Loyalty membership points and Guest past cruises information.
  • Experience in using Data tools such as Siebel, Oracle, E2K, Globalid, and Postman to fix data issues.
  • Assisting Data Lead on improving their report analysis by providing feedback using quantitative data.

• June 2018 - August 2018

  Jurakan International Corporation

  Logistic & Sales Analyst Intern

  • Experience in logistics and legalities of importing European goods such as Goya and Gullon into the United States.
  • Performing several logistic analyses, such as a weekly/yearly sale by comparing the actual sale versus predicted sale, for manufacturing companies to provide an accurate prediction of annual profit from importing goods into United States.
  • Duties such as confirmation of international shipments with importers and contacting retailer representatives such as Publix, K-Mart, and Wal-Mart or developing B2B relationship with retailers.
  • Mailing product samples, tracking shipments, evaluating products (tasting food & judging packaging), creating product presentations, and filing documentation towards product manufacturers and retailers.

• May 2015 - August 2015

  King Jesus International Ministry

  Data Analyst

  IT Department (Summer Job)
  • Developed and survey a focus group of 500 people for a market research investigation at a conference for the Ministry.
  • Experience in handling technology such as “Survey Monkey” to develop market research graphics.
  • Analyze and develop a statistical report to my higher ups base on the information recompiled.
  • Experience in developing strategies to recompile data of a population about their race, ethnicity, and hometown

03

My
Projects

04

Contact Me

Email

b.roa93@outlook.com

Social Network